Resume: Resume Britney Harris.docx

Server

Pelicans Reef – Cincinnati, OH
May 2015 – Present

With a decade of experience in busy restaurants, I've built a solid base in people-focused communication, juggling tasks, and fixing problems - all key to doing well in event planning. As a server at Pelicans Reef, I've gotten good at food service and cash register systems, shown new team members the ropes, worked with kitchen staff to handle urgent orders, and made sure guests always have a great time.

Highlights:

• Provided friendly, efficient service to guests weekly, in fast-paced environments with professionalism and adaptability.

• Promoted daily specials using persuasive messaging and audience-focused language to boost customer interest and sales.

• Trained new employees in service expectations and restaurant procedures, developing leadership and mentoring skills.

• Maintained detailed menu knowledge and communicated clearly with customers and staff

• Supported the restaurant's marketing efforts by contributing to its social media presence and community engagement initiatives.

This experience taught me how to balance logistics, communication, and service under pressure—all skills I now bring to my approach to planning and managing events.